If our certificate is not accepted by the agency, court or school that requested you complete a class, you will have one month from that date of class completion to request a refund. No refunds will be given after that one month time frame. You must provide written proof that our course was not accepted. We cannot guarantee that our classes will be accepted by every agency, court or school, even if approved in the past.
Once you have registered and viewed the videos and taken the final quiz, you will not be able to apply for a refund UNLESS indicated above. All refunds will be manually processed and refund checks will be mailed within five (5) business days.
Please email firstname.lastname@example.org to request a refund.